Learn about subscriptions
SAVE 15% ON EVERY ORDER
Save 15% on every order
Learn about subscriptions, and how to manage your future orders.
Subscriptions are a convenient way to allow you to automatically purchase products on an interval of your choice. You can edit (such as skip, delay, or cancel) your subscriptions online.
Create an account
First, make sure you have an account.
An online account is required to manage your subscriptions.
Simply go to the accounts page, and click "create account". If you have created an account before, click the Forgot Password link to reset your password.
You must use the same email that you used during checkout in order for you to be able to see your subscriptions.
Please click "manage your subscriptions" if you are already logged in.
How to enable your customers to manage their subscriptions, without a user ID
When a customer places a recurring order, and opts in for a subscription, he/she will automatically get the 'Subscription Created' email from our store. This email will have a link, which is unique to that specific subscription, that your customers can use, to access and manage their orders. They will not need to login.
The magic link expires after every seven days, so you have to generate that again for them. Please contact us to generate your magic link.
how to enter
Click the [See more details] button to move to the management subscription.
Once you are logged in:
Select the subscription you want to edit.
You can perform various tasks to adjust your subscriptions as necessary.
2) SKIP ORDER
3) QUANTITY CHANGE
4) EDIT FREQUENCY
5) SWAP PRODUCTS
6) ADD PRODUCTS
7) PAUSE SUBSCRIPTION
8) CANCEL SUBSCRIPTION
Change subscriptions ❶
Click Reschedule to change your order date.
Change subscriptions ❷
Click Skip Order to skip your order.
Change subscriptions ❸
Click Edit to change the quantity.
Change subscriptions ❹
Click Edit Frequency to change the order Frequency.
Change subscriptions ❺
Click Swap product to choose a different product.
Change subscriptions ❻
Click Add product to add a product.
Change subscriptions ❼
Click Pause Subscription to stop your order.
Change subscriptions ❽
Click Cancel Subscription to cancel your subscription.
Please email us at info@radicousa from the email linked to your subscription.